CUSTOMEROrder placedBasket and delivery details confirmed.
HOW ESSENTILY WORKS
From “I need it”
to “it’s here.”
Essentily connects nearby-store discovery, a smarter grocery basket, checkout and local delivery in one customer journey.
01Nearby discoverySee Stores that can serve your area.
02One basketSearch, AI help and products together.
03Live deliveryFollow the order through the final handoff.
ONE CONNECTED GROCERY JOURNEY
Five clear stages.
No mystery in between.
What you see in the customer app follows the real order lifecycle: discover what is available nearby, build the basket, confirm checkout, follow preparation and delivery, then complete a verified handoff.
01
Set your location.
START NEARBY
Set your location.
See what can actually reach you.
Essentily starts with the delivery address, then surfaces nearby Stores and the catalogue available for that area. You browse what is relevant instead of a generic marketplace.
Location-awareAvailability follows the delivery area.
Real Store cataloguesBrowse categories and products from the selected Store.
Clear Store contextSee the Store before you start adding items.
Explore Stores on the Shop page →
02
Search it.
BUILD SMARTER
Search it.
Say it.
Build it your way.
Use normal product search, browse Store aisles, or describe what you need to Essentily AI. A suggested grocery list remains editable before anything reaches the cart.
“Weekly groceries for two”
“High-protein breakfast”
“Party snacks”
“Monthly household items”
You stay in controlReview quantities and remove or add products.
Store-awareThe basket is built around available catalogue items.
03
Know the basket.
REVIEW & CHECKOUT
Know the basket.
Confirm the delivery.
Review products and quantities, confirm the address and delivery preference, then choose an available payment method before placing the order.
1Review basket
2Confirm address
3Choose delivery timing
4Confirm payment
AFTER YOU PLACE THE ORDER
Your order keeps moving
even when you close the app.
Essentily coordinates the Store preparing the order and the delivery partner collecting it, while the customer app keeps the important progress visible.
STOREPrepare orderThe Store receives and works the order.
DELIVERYPickup & drop-offThe delivery partner takes over the trip.
HANDOFFDeliveredThe final customer handoff is verified.
04
Store preparing.
FOLLOW IT LIVE
Store preparing.
Partner moving.
You stay informed.
Once placed, the order moves through preparation, pickup and delivery. The tracking view keeps the customer focused on what matters: status, progress and the trip to the delivery address.
ConfirmedPreparingPicked upOn the way
05
The last step should feel
RECEIVE & VERIFY
The last step should feel
as clear as the first.
At the doorstep, Essentily closes the order with a verified delivery handoff. The delivery-completion OTP helps make the final step deliberate and recorded.
Delivery arrivesCustomer OTPVerified completion
✓
ORDER JOURNEYDelivered securely
Final handoff verified.
READY WHEN YOU ARE
Start with a nearby Store.
Essentily handles the journey.
Browse the live public catalogue on the Shop page, then continue ordering in the Essentily customer app.